Covid-19 Policy and Procedures

Covid-19 Policy

Objective: To reduce risk to the lowest reasonably practicable level by taking preventative measures.

I may amend this document subject to any changes within the Government recommendations.

General principles

  • I reserve the right to decline work or leave a client session if I feel that I cannot guarantee a safe working environment for myself and/or my client
  • For the safety of my clients, myself and my family, I cannot work in a household that is isolating because one or more family members have symptoms or have tested positive for Covid-19
  • I will only carry out work when I am in good health, and have not had symptoms or received a positive test result
  • In line with government guidelines, if I become aware that I have been in contact with someone who has tested positive for Covid-19, I am not required to isolate because I am fully vaccinated however, I will notify my client so that we can consider risks to any vulnerable members of the household

Personal Protective Equipment (PPE)

  • Covid-19 needs to be managed through social distancing and hygiene, not use of PPE
  • PPE may protect others when in enclosed spaces if you are infected but have not developed symptoms
  • Face masks are advisory in crowded places but not required by law. Therefore I will only wear gloves or face coverings;
      • where a client particularly requests it OR
      • where the environment is enclosed and not well ventilated
      • My client is also expected to provide and wear their own face mask, unless exempt



Booking in work with clients

In the context of COVID-19, when booking work with clients I will:

  • Carry out consultations via video/telephone call as per my normal policy
  • Discuss how the work will be carried out to minimise the risk for all parties
  • Freshly launder my clothes ahead of each client visit

Face-to-face sessions with clients

In the context of COVID-19, when attending face-to-face sessions I will:

  • Contact my client the day before our appointment to confirm that there has been no change to the client’s or my health. We may postpone our appointment to a mutually agreeable date if required
  • Avoid travelling by any form of public transport
  • Take my breaks outside where possible
  • Wash my hands for 20 seconds or use hand sanitiser regularly (client to provide soap and a clean towel; I will provide hand sanitiser)
  • Keep a reasonable distane from any other people in the home wherever possible
  • If my client and I need to be in the same room, maintain reasonable distance, use back-to-back or side-to-side working (rather than face-to-face) whenever possible. Wear a face mask when working in close proximity in a poorly ventilated space
  • Leave all waste/ recycling with my client so as to avoid potential transmission of infection

Risk Assessment

Client Declaration

As a client, I confirm that:

  • I will notify Laura if I or anyone that lives with me, experience any of the Covid-19 symptoms in the 14 days before a session (such as high temperature, a new and continuous cough, the loss of or any alteration to taste or smell, headache or sore throat)
  • I will notify Laura if I or anyone that lives with me, has been in contact with anyone who has had Covid-19 symptoms within 14 days before a session or if we are notified that we need to self-isolate
  • I will notify Laura if I travel abroad in the 14 days before a session
  • I will abide by the guidelines issued by Laura Williams of OrganisedWell
  • I will maintain a reasonable distance (1m+) from Laura wherever possible
  • I will wear a face mask (which I will provide) if working close to Laura (within 1m)
  • I will inform Laura if I would prefer she wore a face covering and/or gloves whilst we work
  • I will nominate a clean bathroom for Laura to use for bathroom breaks and provide soap and clean towel
  • I will leave all internal doors open to minimise Laura’s contact with door handles
  • I will keep working areas well ventilated
  • I also understand that the work is being undertaken at my request and that in the event of either party being diagnosed as being Covid 19 positive, that, provided both parties have adhered to the above guidelines, that no liability will be accepted / assumed by either myself, as client, or by Laura Williams, OrganisedWell.

I confirm that the information provided above is correct and should there be any changes that I will notify you immediately.

Signed:  ______________                  Dated: ________________

Name: _______________